Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center built into your Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed toward solving any common problem that you could possibly chance upon, they are written by our support team of proficient technicians.

  • Top quality support service
  • Educational Videos

  • If you’d like to watch how a task is performed or how an issue is settled, rather than just reading about it, then have a look at our compilation of step–by–step video tutorials. They address various different issues and will help you quickly understand how to work with the Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 help desk support service with a one–hour support ticket response guarantee. A group of practiced technicians will be at your disposal to reply to all the queries that you could have. During non–peak times, an answer will be given within just 20 minutes.