If you’ve never had a web hosting account or you’re changing companies and the new one deploys a Control Panel tool that you haven’t seen before, you may become perplexed about how to carry out a given operation in your account or on your computer. That is the reason why, some hosting providers have set up a knowledge base, which lists the most popular questions and issues pertaining to their platform, instead of including only some general info. This sort of knowledge base will allow you to find the desired info swiftly and easily, so you will not need to spend time and effort on stuff that might require something as elementary as clicking a button or checking a check box. Thus, not only can you get stuff done, but you can also learn lots of new and interesting facts, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

All cloud hosting plans that we are offering come with an elaborate knowledge base where you can find everything you should know with regard to your web hosting account. Regardless of whether you’re aiming to create a new database, to forward a domain name by means of an .htaccess file or to set up an e-mail account on your PC or smart phone, you can just check our help articles and all the information that you require will be there. When you go to a specific section of the Hepsia hosting Control Panel, you’ll see articles that are dedicated to the functions that can be accessed through it. In case you would like to check the full list of articles and get acquainted with all the features that Hepsia offers, or only to read general information about the hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to encompass any complication that you may possibly experience, but in case you don’t find what you are looking for, you can always contact us, as our customer care team members are at your disposal day and night.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include a comprehensive article repository where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we are using. We’ve compiled it on the basis of the feedback that we have gathered from our customers through the years and, hence, our articles encompass particular issues that you may encounter and propose the most efficient way to recover them, for instance getting a 500 Internal Server Error message or being unable to send e-mail messages from your PC although you have the correct settings. The articles are available in each and every Control Panel section and you can examine them whenever you wish. They can help you improve your knowledge not only about our services, but also about the web hosting realm as a whole, as they feature in-depth guidelines and general information such as what cron jobs or file permissions are.