When your hosting company offers live chat support, you will be able to speak with an agent live and learn helpful information or get an issue resolved promptly. The main advantage of using chat as an alternative to calling to talk with a live person is that you'll need only a computer with Internet access, which means that you will not pay any charges when you're in a different state or country. Furthermore, it will be much simpler to copy and paste info like domain names, usernames or error messages in other words details which are sometimes hard to share with the other party on the phone. The real-time chat is also a quicker approach to contact the website hosting company's support team in comparison to using a ticketing system. What's more, if some problem requires a bit more time to be resolved, you'll be able to do something else entirely while you wait for assistance on the live chat, so that you will not waste time - something that is not possible when you are on the phone.

Live Chat Support in Cloud Hosting

As we believe that various troubles can be resolved when you talk to a live person, we supply a live chat service for all our prospective and existing clients. Our chat is online every single day and our customer care representatives will assist you with a number of questions and issues. If you are not our client yet, you'll be able to learn more about our cloud hosting packages and the website hosting platform in general in order to make sure that your web sites will run effectively on our servers. If you already have an account and you have some questions or you experience any kind of issues with any of our services, you can get in touch with us through the live chat and we can supply you with the required information or assist you to troubleshoot the problem. You will have to open a trouble ticket for specific troubles which require longer time or the expertise of a sysadmin, still for a lot of basic problems you will get help right away.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is online every single day, even on weekends and holidays. It is the perfect way to learn more details about our Linux semi-dedicated plans if you don't have an account yet or to get a problem resolved if you are a client and our customer care agents will help you right away no matter what time of the day you join the chat. In case you wonder which plan is more suitable for your sites, if you need a piece of advice whether you need a particular upgrade and how to obtain it or in case you've got difficulties installing an email account on your computer system, you can get in touch with us and we will give you the necessary information quickly. Our live chat is available even after our telephone lines go off for the day, therefore if you have an account with us, you can rest assured that you will always enjoy instant help with any question or problem that shows up.