You will find a lot of cloud hosting providers on the market today, however most of them are resellers that have limited resources, especially when it comes to support. A good way to distinguish them is the option to get in touch with the company over the telephone. The type of support that you will receive via this particular way of communication may vary based on the provider - several of them provide expert telephone support, many others offer basic and customer support only since some matters are more time-consuming and it would be faster and easier to be resolved via a trouble ticket, particularly when the issue has to be escalated. Still, it's good to know that you can always reach your web hosting supplier because there're lots of small matters that can be resolved efficiently and in a timely manner through a telephone call, not mentioning that you will be able to get more information for the services before you become a client.

Phone Support in Cloud Hosting

All our cloud hosting plans come with telephone support 14 hours a day even on public holidays, which means that if you do not have an account yet, you are able to call us and learn more about our solutions or whether we will meet the system requirements for your sites. For your convenience, we have local phone lines in the United States of America, Great Britain and Australia, so you're able to contact the phone number that is nearer to you. If you're a current customer, we will help you in a timely manner with any kind of general and billing issues as well as with multiple technical matters so as to save you time and efforts - we are aware of the fact that in some cases it's much easier consult with a live person and get things done without delay. Certainly, some matters cannot be taken care of on the telephone, so in such a case you'll be able to employ our ticketing system.

Phone Support in Semi-dedicated Servers

Any time you want more information about the Linux semi-dedicated plans that we provide, you are able to call one of the three support phone lines that we have around the world - in the U.S.A., Great Britain and Australia. Thus, you're able to check ahead of time whether our services are appropriate for your web sites. If you are already our customer and you own a semi-dedicated account, you can contact us over the phone for 14 hours a day about any type of billing or general issues. For entirely tech problems you need to employ our ticketing system so as to get in touch with our tech support because someissues simply require more time to be taken care of, still we can help you on the phone with a lot of minor tech issues as well, saving you the time and efforts.